Carpet Cleaning Services in Chesapeake & Hampton, VA

At Master Kleen, our IICRC-certified technicians employ a unique type of customized carpet cleaning service for homeowners and business owners in Chesapeake, Hampton, Suffolk, Norfolk, Virginia Beach, Newport News, and other cities within our service area in Virginia. By including elements of chemistry & physics to accompany cleaning processes honed through more than 30 years of daily field experience, we deliver cleaner carpets throughout your home or office while providing the added benefit of deodorizing and faster drying times.

How does it work? We have a time-tested carpet cleaning process we use that has provided three decades of success for our customers. This process and these services have earned us an A+ rating with BBB, as well as the Best of 2016 Silver Chesapeake Award, as selected by readers of The Pilot newspaper. We will explain our process in greater detail below. To schedule carpet cleaning services, hit one of these links:

Carpet Cleaning Services

Our Proven Carpet Cleaning Process for Customers in Virginia Beach & Hampton

When it is time to clean your carpeting at your home or office, Master Kleen's carpet cleaning process includes these steps:

We walk through the areas to be cleaned, taking time to determine the type of carpet, level of soiling, and any special cleaning needs such as spills or stains.
We take into account exterior considerations that could impact our cleaning approach, such as swimming pools or blacktop driveways.
Do you have pets? We inspect your carpeted areas using ultraviolet light to determine if there might be signs of urine contamination and associated odors.
With this information in hand, we formulate a cleaning plan for your home or office that will make your carpet clean, fresh, soft, and inviting once again.

We Have Over 30 Years of Carpet Cleaning Experience

As an IICRC-certified master cleaner with more than 30 years of industry experience, our knowledge of carpet cleaning techniques and cleaning solutions is our single greatest tool for solving problems and obtaining superior results. Understanding which cleaning solutions offer the best fit for a particular textile in any situation is the basis for our exceptional, science-based results. Through the years, we have learned what approach works best for all types of carpet fibers, whether you choose nylon, polyester, acrylic, wool, or something else.

We clean all styles of carpeting, including Berber, Frieze, shag, and plush. We also clean the carpet pad that protects your subfloor. When you need our help in Norfolk, Virginia Beach, Newport News, or any of the other cities we serve in Virginia, reach out to us for more information or to schedule a cleaning appointment today.

Our Carpet Odor Removal Services

When moving into a new home, you get to enjoy that “new home” smell. Over time, however, that scent will diminish. Often, it is replaced with odors created by pets, accidents, spills, cooking smells, smoking odors, and more. Masking these odors may seem like an ideal solution, but the combination of chemicals can embed themselves into the carpet and be difficult to remove. Some odors might even impact your health. Our odor removal services at Master Kleen will restore a "new home" smell to your property while we are cleaning your carpets.

Smells We Can Eliminate from Carpets

Pet Odor Removal

Pet odor removal begins with an inspection in which we use ultraviolet light to determine the location and severity of ground-in pet stains that emit unwanted odors. This allows us to determine the best procedures and apply the most effective odor neutralizers for your particular situation. Whether the odor has crept into the subfloor, upholstery, or other areas, our crews are trained to eliminate the odor at its source to prevent any return. This will make your carpet odor-free.

Cigarette Smoke

Cigarette smoke odors are difficult to remove from carpeting, much like pet odors. For best results, cigarette smoke odors typically are neutralized by using an ozone generator. This procedure requires approximately 48 hours, and all people, animals, and plants must be removed from the premises while the neutralizing process unfolds. Once the process is complete, your property in Chesapeake, Hampton, Norfolk, Suffolk, Newport News, or Virginia Beach will be odor-free once again.

Rely on Us for the Best Carpet Cleaning Services in Hampton & Norfolk

When it is time to clean the carpeting at your home or office in Suffolk, Norfolk, Virginia Beach, Chesapeake, Hampton, and other cities located within our service area in Virginia, you can rely on the expertise and skills of our IICRC-certified technicians from Master Kleen. We are a veteran-owned company that provides 10% discounts to military personnel and first responders.

With more than three decades of industry experience, our cleaning professionals understand the ideal match required between textiles, cleaning solutions, and carpet materials to yield the best cleaning results in all situations. We are a Woolsafe Approved Service Provider and our company is certified as a service-disabled veteran-owned cleaning company. When you need our help, reach out to Master Kleen ASAP.

FAQs on Cleaning Services in Virginia Beach & Chesapeake

For answers to questions about Master Kleen's ability to clean carpets, tile & grout, hardwood floors, area rugs, and more for homeowners and business owners within our service area in Virginia, read these FAQs. We also offer maintenance tips for proper upkeep of vehicles, homes, offices, carpets, rugs, tiles, and more. When you need our help, reach out to Master Kleen today!

How often carpet should be cleaned?

To keep carpets clean regular vacuuming is necessary. It's normally once or twice a week. For liquid spills, spot cleaning should be done immediately. Apart from them, a professional carpet cleaning service is required at least once a year.

What is the best method for carpet cleaning?

The most common and famous carpet cleaning methods are- hot water extraction, dry cleaning, and shampooing. Choosing the most suitable one will depend on the carpet type, how dirty is the carpet, and other factors.

What are the benefits of expert carpet cleaning?

With the restoration of the carpet's look and indoor beauty carpet cleaning improves surrounding air quality. It also eliminates odor from the mat, eliminates harmful allergens, and prevents color fading, and damage in the fibers. That ultimately enhances the carpet's lifespan.

Should I vacuum before professional carpet cleaning?

Yes. It's highly recommended to vacuum carpets before that. The benefits of them are better, easier, and faster cleaning.

What's the difference between cleaning and resurfacing floors?

The objective of cleaning is to remove the dirt and stains from the surface. On the other hand, resurfacing is the process that adds a new layer of finish. It restores the damaged floor and gets back pre-damage state.

Is hardwood floor cleaning safe for children and pets?

Hardwood floor cleaning can be safe for pets if harm-free ingredients are used for cleaning. By avoiding ammonia, and chlorine bleach and using plant-based ingredients, diluted detergents will keep the floor harmless for kids and pets.

How long do hardwood floors need to cure?

A minimum of 24 hours should be waited to walk on the hardwood after resurfacing. For extra safety, wait for 48 hours and then put the furniture on the floor. Regarding oil-based finishes, you should give it 4 days. For the complete hardening, it will take a couple more days.

How long does professional tile and grout cleaning take?

The cleaning duration for tile and grout ranges from a few hours to 24 hours. However, depending on the size of the tiles and room it will vary.

How can I clean tile and grout myself?

For cleaning tile and grout make a paste of baking soda and water. Leave it overnight and clean the tile and grout the next day using a stiff brush. Another mixture can be applied. That's made using dish soap (one tablespoon), baking soda (1/2 cup), and hydrogen peroxide (1/4 cup). Apply it to the grout line and wait for 5 to 10 minutes before rinsing with warm water.

Is the DIY method for rug cleaning a good option?

It can be a cost-effective option but somehow also risky since there's a chance of health hazards because of using harsh chemicals, color fading, and damage to the rug fibers. Without proper tools and experience it's better not to clean rugs this way except for regular vacuuming and maintenance.

What are the signs that rugs need cleaning?

Dirty, smelly rugs require immediate cleaning. You should call for expert help if the stains are hard to clean, the rug's color is fading, visible wearing and tearing, rough texture, and the presence of allergens is explicit.

What is the process for countertop restoration?

The countertop restoration begins with an assessment followed by cleaning, repair, sealing, buffing, and polishing. After them comes the removal of stains, enhancing color, modification of the countertop's size, and finally inspection.

Can I restore my countertops myself?

For some certain conditions, it's possible. But, for the best results and considering the other factors such as saving time and money, and expansion in durability through the right technique it's better to contact a professional team.

What are the benefits of expert upholstery cleaning?

This service restores the furniture's beauty, extends its lifespan along eliminates the harmful elements and bad odor from them.

What types of upholstery fabrics can be cleaned?

Most of them are cleanable such as the ones made of synthetic fabrics, natural fabrics, leather, microfiber and olefin, cotton, etc. Make sure you pick the right cleaning product by checking the label on the respective furniture.

What is the best way to clean natural stone surfaces?

Using a non-wire brush would be a wise approach. Also, avoid abrasive and acidic cleaners that can harm the stone. If you are going to apply something new for cleaning, test that on a small part first to know the effects.

How often stone surfaces should be cleaned?

The standard gap between two cleaning intervals is six months. Apart from that, regular maintenance helps retain the durability and gravity of the stone surfaces.

Can all carpets be color-restored?

No, whether a carpet's color can be restored or not is determined by the fiber from which that's made. Carpets made of nylon and wool can be color-restored but for polyester and olefin, it can't be said the same.

How long will the restored color last?

It can last for years. But, depending on the use of dye, foot traffic, maintenance, and care the duration will vary.

Is spot dye repair permanent?

Yes. This is permanent and also resists fading in the carpets.

On what fabrics spot dying is possible?

For natural fabric like silk, cotton, wool, linen, etc. it works the best. For acrylic, polyester, or acetate it's quite challenging.

Why choose Master Kleen as a reliable service provider for cleaning services?

The cleaning company has more than 30 years of daily field experience. It has IICRC-certified technicians on the team. Run by veterans the company guarantees 100% satisfaction.

Our customers love us!

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4.98 out of 58 reviews

Denyce C.

Chesapeake City, VA

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Have used MasterKleen several times and have been totally satisfied. One was on a complicated stain and the result was better than I was expecting.

Sharon D.

Suffolk, VA

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Masterclean carpet cleaners he e been cleaning my carpet for years. They always look great , he is always on time and- A pleasure to work with .

Cathy T.

Hampton, VA

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I've been using Master Kleen for about 10/11 years now and their work is amazing! Once I used them for the first time, I've never used any other company. Stains never come back and he's super kind, responsive, and professional. Affordable! Highly rec...

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Awards & Affiliations

Why We Are The Top Rated Carpet Cleaner

Better Cleaning

Masterkleen has over 30 years of experience. Additionally, we have IICRC professional training and certifications. In fact, our combination of specialized cleaning solutions and unique equipment provides the best complete sanitation cleaning available.

Safe and Effective

All cleaning solutions used by Masterkleen are screened for safety and effectiveness. In fact, a certifying body approves most cleaning solutions to be “Green”. Also, the Carpet and Rug Institute tests for effectiveness. Not to mention, all our cleaning solutions are toxin free and safe for kids and pets.

Quicker Drying

Our customers often ask, how long will it take for our carpets to dry? Generally speaking our systems are specially designed to remove more water and dry in just a few hours instead of days. As a result, not only is more water removed but so is the suspended soil. This is why with our system, spots almost never come back.

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