Reviews for Master Kleen
We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
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Cathy T.Hampton, VAReviewed on July 24th, 2024
I've been using Master Kleen for about 10/11 years now and their work is amazing! Once I used them for the first time, I've never used any other company. Stains never come back and he's super kind, responsive, and professional. Affordable! Highly recommend!
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Pattie C.Norfolk, VAReviewed on April 16th, 2024
Roland has been cleaning our various surfaces for over a decade. Everything from leather furniture, hardwood floors, ceramic tile floors, carpet and upholstered furniture. Always a fair price and highly professional work. We highly recommend Masterkleen.
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Melody S.Puyallup, WAReviewed on October 13th, 2023
Excellent experience...impeccable customer service. Very responsive. My couch and chair look brand new again! I will be a repeat customer!!! Thanks. Invested in the customer experience, acted as a consultant, science of cleaning different materials with appropriate technique and chemicals, extremely responsive, arrived precisely on time, professional ... Candace N Berry
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Dana W.Suffolk, VAReviewed on September 17th, 2022
Cleaned carpet pretty good
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Ashka E.Chesapeake City, VAReviewed on July 5th, 2022
Professional and courteous will definitely use again.
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Bristen G.Virginia Beach, VAReviewed on October 19th, 2021
Thanks to Roland, my home feels brand new! Our carpets just got a facelift and another several years of life. He really puts the time and effort into knowing his craft, and knowing it well, by using targeted products that actually work based on chemistry combined with the type of surface he’s cleaning. I was truly impressed and would recommend him to anyone and everyone. If you’re using anyone else, you’re doing it wrong. Roland and MasterKleen are just the best.
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Toni J.Newport News, VAReviewed on March 8th, 2021
I highly recommend. Arrived on time. Professional. Wore a mask. Gave me a quick lesson on carpet cleaning dos and don'ts. Carpets looked great afterwards. Reasonably priced. I will definitely use Masterkleen Services again.
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Lisa A.Norfolk, VAReviewed on November 5th, 2020
Roland was professional and courteous and did an awesome job at our office. We had a few stains in the carpet and were not sure if they would even come, and they did. I would highly recommend Masterkleen!!
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Michelle Y.Suffolk, VAReviewed on July 15th, 2020
Impressed with the equipment -- the steam cleaning is essentially run through a giant device on the truck, using a 200 ft hose. I was expecting a much smaller operation, using run-of-the-mill vacuum-sized steam cleaners. Was not disappointed.
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Richard K.Hampton, VAReviewed on November 21st, 2019
I have used Masterkleen a number of times and would give them my highest rating. I have two dobermans so carpets get soiled but after cleaning they look very clean once again. The staff is friendly and take their time to get the job done. Would recommend them again and again. Thanks for a job well done.
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George G F.Chesapeake City, VAReviewed on September 19th, 2019
I have used Masterkleen many times in my own personal home, and for my remodeling clients. They are professionals in every sense of the word and their prices are very reasonable for high quality service.
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George F.Virginia Beach, VAReviewed on September 16th, 2019
I have used Masterkleen many times in my own home and for many of my remodeling clients. They are true professionals and the prices are reasonable for very high quality.
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Godson L.Suffolk, VAReviewed on July 11th, 2019
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LoLo H.Newport News, VAReviewed on May 9th, 2019
I called Roland because I had a Red stain on my brand new carpet, and I didn't think that it could come out. He was prompt and very nice. He told me that he would be able to get the stain out. At first, I had my doubts. He delivered as promised. I would definitely recommend him. Add to the fact that this is a Veteran Owned Business.
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Mike K.Suffolk, VAReviewed on April 11th, 2019
Roland does a fine job on my commercial grade floors and used the steam clean process to get up the underlying dirt. Thanks Roland for my clean like new carpets!
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Jr. R.Virginia Beach, VAReviewed on March 4th, 2019
KDB Carpet Cleaning did a super job! Kevin is friendly, knowledgeable, did a great job on our carpets and the price was more than fair! I will use KDB again and would recommend to anyone!
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lxbatemaChesapeake City, VAReviewed on March 2nd, 2019
Roland did an exceptional job cleaning my area rugs! Thanks so much! I will be using his company again soon to clean my grouting in the kitchen next!
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Ty S.Hampton, VAReviewed on February 20th, 2019
Roland offers a nonsense approach to cleaning that returns your furniture to like new status. I thought his prices were reasonable and his work ethic impeccable. He has a customer for life!
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Jessica R.Newport News, VAReviewed on January 4th, 2019
Roland cleaned all the carpets in my house and stretched most of them to get the bumps out. It only took about a day (it was a HUGE project!) and I've been thrilled with the results. The carpets haven't wrinkled since and it's been a year and a half. I'll be calling again soon to have the carpets re-cleaned. It helps a lot with allergies and asthma!
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Jean C.Virginia Beach, VAReviewed on November 8th, 2018
Kevin did an awesome job! He did my stairs, hallway, and 3 bedrooms. He was on time and has excellent customer service skills. Plus, he's a veteran and just really takes pride in his work. My carpet looks new, and it just smells fresh! Thank you Kevin and from one Vet to another, You rock!!
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Mike K.Norfolk, VAReviewed on October 22nd, 2018
Conscientious work every time!
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Robert R.Virginia Beach, VAReviewed on October 17th, 2018
They did a fantastic job on my marble tile! I highly recommend them!
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Angie S.Hampton, VAReviewed on June 13th, 2018
He was able to arrive ahead of schedule, and he's done a fantastic job with my carpets! Pricing is fair, and he takes great pride in his work. Highly recommend!
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Mandy K.Jacksonville, FLReviewed on June 8th, 2018
Great service! Carpets cleaned well and dried within 24 hours. The whole process of cleaning two small bedrooms and a medium sized living room took about 20 minutes from start to finish. Very easy and convenient payment transaction via phone and email. Highly recommended!





